Refunds, cancellations and delivery

Last updated 27 September 2026

Delivery

Plainsay is a digital service. Your answer is sent by email or WhatsApp within 24 hours of payment. Nothing physical is shipped.

When you get a full refund

• Late answer. If your answer does not reach you within 24 hours of payment, we refund the full ₹99 without you asking.
• A question we cannot answer. If your question turns out to be one we do not answer, we refund in full and tell you why.
• You did not find it useful. Reply within 7 days of receiving your answer and we refund the full ₹99. This applies once per person.

Cancellations

You can cancel any time before your answer is sent by writing to hello@plainsay.pro. You get a full refund.

How refunds are paid

Refunds go back to the original payment method through Razorpay. They usually reach you within 5 to 7 working days.